Help & FAQs – Smart Premium Store

Find quick answers to the most common questions about shopping with us.

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📌 Orders

How do I place an order?

Select your product → Add to Cart → Checkout.

Can I cancel my order?

Yes, only before it has been shipped. Contact support immediately.

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📌 Delivery

How long is delivery?

3–7 business days depending on your city.

How do I track my order?

You will receive a tracking number via SMS or email after dispatch.

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📌 Payments

Which payments do you accept?

Cash on Delivery (COD) and other secure payment options.

Is payment safe?

Yes, all payments are encrypted and secure.

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📌 Refunds & Returns

Can I return a product?

Yes, within 7 days if it’s damaged, wrong, or defective.

How do I request a refund?

Email:smartpremiumstores@gmail.com with order details.

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📌 Products

Are your products original?

We provide premium-quality, carefully selected products.