Refunds & Returns – Smart Premium Store

At Smart Premium Store, customer satisfaction is our top priority. If you are not fully happy with your purchase, we are here to help.

Return Policy

You can request a return within 7 days of receiving your order.

The product must be unused, undamaged, and in its original packaging.

Returns are accepted only if the item is wrong, defective, or damaged when delivered.

Refund Eligibility

You may receive a refund if:

You received an incorrect product

Your item arrived damaged or faulty

Your order was missing items

Refund Process

1. Contact us at support@smartpremiumstore.shop with your order details.

2. Our team will review your request within 24–48 hours.

3. Once approved, we will process your refund or send a replacement.

4. Refunds are issued through the original payment method.

Non-Returnable Items

Used or damaged items

Personal care items

Customized or special-order products

Exchange Policy

If you want to exchange your product for a different size, color, or model, contact us within 7 days of delivery.

Contact Us

For any questions regarding refunds or returns:

📧 support@smartpremiumstore.shop

Your satisfaction matters to us — we aim to m

ake every shopping experience smooth, safe, and reliable.